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Strategies & Market Trends : 2026 TeoTwawKi ... 2032 Darkest Interregnum
GLD 421.32-0.5%Jan 16 4:00 PM EST
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To: TobagoJack who wrote (165596)11/30/2020 6:29:20 AM
From: Julius Wong1 Recommendation

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marcher

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Tesla's Achilles' Heel


Summary


* A recent article from a Dutch newspaper beautifully traces the arc of Tesla's history with poor quality and appalling servicing. Several recent surveys confirm this quality problem.

* This has doubtlessly cost Tesla a major Dutch customer, which is returning to a legacy manufacturer. This is happening all across Holland and Europe.

* Tesla has made multiple promises about customer service. The reality is massive underinvestment and increasing customer dissatisfaction.

* This may have been tolerable when Tesla was selling into a small, cult-like customer base and there was limited competition. But this cannot produce a mass market company.

* Tesla's poor quality and servicing are not random events. They both derive from its fundamentally unprofitable business model, which forces the company into making these short-sighted decisions.

seekingalpha.com
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