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To: SI Brad who wrote (321)2/1/1998 1:46:00 PM
From: Brooks Jackson  Read Replies (1) of 32873
 
Wow! You guys are great. This ought to be written up in a business management study.

David's suggestion was posted at 11:38
Brad had made the improvement (and added one of his own -- thank you!) by 1:01

A total turnaround time of 1 hour 23 minutes.

Now, if you guys had sold out to Humongous Digital, I'll bet you would be spending the next four weeks in meetings to agonize over whether or not to change the product.
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