In the 90s I had written a new software package for doctor's offices, and when we made a sale someone had to install the hardware. I’d get my young son to help but back then you had to carry huge CRT monitors around, computer towers, etc. We were paid for hardware maintenance and it was profitable, but at one point our supplier started pushing CTX monitors. We probably put in a couple hundred of them and they worked great, except they started failing. LIKE CLOCKWORK. Every blasted one, almost in rotation, power supply died and CTX made us collect each monitor and ship it back for repair. So, I had to pick up the monitor, ship it back, when it was received deliver it back to the customer and put it back. I was so glad when we starting getting flat screen monitors.
Today, I still have customers order hardware but I have an Intel NUC and monitor drop shipped to them. When they get it they plug it in, install TeamViewer, then I can do the install remotely.
Other than that I’m out of the hardware business. |
