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Technology Stocks : Amazon.com, Inc. (AMZN)
AMZN 249.14+0.3%Nov 11 3:59 PM EST
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From: Shoot1st4/13/2021 5:23:04 PM
1 Recommendation

Recommended By
FJB

  Read Replies (2) of 164684
 
This is not an investment related question/comment/concern.

I would like to know if anybody has had this occur.

Without request Amazon activated a PRIME trial on my account. I have no interest in Prime and would not have activated it even out of curiosity.

A couple of days after I learned it was active I contacted Amazon to cancel it by way of their on line help.

It was not cancelled as I later learned when placing an order. I then again went to the website to cancel and was assured it would be cancelled.

Now for the interesting part. About a week ago I get a call on my cell, which I keep very private, from a call center in what seems to be India. I am told my Prime trial is about to expire and my bank account will automatically be billed for the costs. I can press #1 if I don't want this to happen. I press #1 and get a heavily accented fella that wants very much to convince me to keep Prime. Perhaps he was just stealing money and had nothing to do with Prime or Amazon but I simply hung up and then called Amazon. I was a bit pissed and strongly suggested they cancel the trial immediately and never place a trial on my account again. I got an email confirming that the trial was cancelled.

Today I got 3 calls from the call center in India(?) stating that my Prime membership is ending and that my bank will be charged the appropriate fees. I call Amazon and spend about a half hour being told how they would have nothing to do with a call center and they are not "giving or selling" any of my information.

OK...so I'm a grassy knoll kinda guy. But I'm also a numbers guy. What are the odds that I get a Prime trial activated without my request, I have to cancel it 3 times, I get an email stating that it is cancelled and then the next day, I get 3 calls from India stating that my trial is ending and they want me to re-up.

The fact that they got my number is a concern as it was not random. The fact they knew I had Prime was the reason for the call, The fact that they knew the trial was ending was timely to say the least and the concentrated effort to get me to keep the Prime was forceful. Any of these things happening singularly can be accepted but grouped together puts the event into the flopping a Royal Flush every time you sit at a poker table odds-wise.

Amazon, as expected, denies any relationship and suggest that my emails have been hacked. My emails contain far bigger fish than a Prime payment.

Anybody have a similar situation?

Thanks,

Shootie

ps. Amazon denied a call center in India. Just searched and found they opened a dedicated center in India 2 years ago.
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