| ...Japan boasts six of the world’s oldest companies and an estimated 20,000 firms over 100 years old... 
 Building on Tradition — 1,400 Years of a Family Business
 
 by Irene Herrera (2106 words)
 Works That Work
 
 Before its liquidation, Kongo Gumi was the oldest continuously operating company in the world. Founded in Japan a mere century after the fall of the Roman Empire, it survived extreme changes in Japan’s culture, government and economy, preserving traditional construction techniques and family values for over 1,400 years.
 
 
  
 Cover photo: Originally commissioned by Prince Shotoku in the sixth century, Horyu Gakumonji is a large temple complex serving as both a seminary and monastery in Ikaruga. The temple’s pagoda is widely acknowledged to be one of the oldest extant wooden buildings in the world, and is listed as a UNESCO World Heritage Site. (Photo: Asanuma, Department of Railways)
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 In the year 578AD Germanic tribes were warring over the remains of the Roman Empire, an eight-year-old boy named Muhammad was growing up in Mecca, the Mayan Empire was flourishing in Central America, and the world’s longest continuously operated business was founded in Japan. When Prince Shotoku Taishi (572–622) commissioned the construction of Japan’s first Buddhist temple, Shitenno-ji, Japan was predominantly Shinto and had no miyadaiku (carpenters trained in the art of building Buddhist temples), so the prince hired three skilled men from Baekje, a Buddhist state in what is now Korea. Among them was Shigetsu Kongo, whose work would become the foundation of the construction firm Kongo Gumi.
 
 In the centuries that followed, the maintenance, repair and reconstruction of Shitenno-ji (ravaged a number of times by wars and natural disasters) provided Kongo Gumi’s main source of income, but as Buddhism spread throughout Japan the scope of the company’s work also expanded to include contributions to other major temple complexes such as Horyu-ji (607) and Koyasan (816), as well as Osaka Castle (1583). Kongo Gumi would continue to flourish under the Tokugawa shogunate (1603–1867), a period during which Buddhist temples received substantial financial support. The company weathered the pro-Shinto Meiji Period (1868–1912) and its often violent efforts to eradicate Buddhism from Japan, which included the destruction of tens of thousands of Buddhist temples. Kongo Gumi also survived the Showa Financial Crisis of 1927, keeping pace with economic and technological developments until it finally succumbed to financial difficulties and became a subsidiary of Takamatsu Kensetsu in 2006, after more than 1,400 years of independent operation.
 
 Kongo Gumi was founded in 578 and operated for more than 1,400 years as an independent business before becoming a subsidiary of Takamatsu Kensetsu in 2006. It continues to operate today, specialising in the construction, maintenance and repair of Buddhist temples, using traditional tools and techniques passed down from its founder. 
  
 Seiganto-ji, a site of worship since the fourth century, is a Tendai Buddhist temple with a breathtaking view of Nachi Falls. Today it is a UNESCO World Heritage Site. Kongo Gumi uses carpentry techniques that have been passed down since the foundation of the company. The motto of the company is: ‘Inheritance of techniques from 1,400 years ago to the future’. (Photo: John Kasawa)
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 Although Japan boasts six of the world’s oldest companies and an estimated 20,000 firms over 100 years old, Kongo Gumi’s longevity is certainly remarkable and worthy of study. Fortunately, the principles that guided the company over the centuries have been preserved by the Kongo family itself. The 32nd leader of the company, Yoshisada Kongo, writing during the Meiji Period, left a creed, later titled Shokuke kokoroe no koto, or ‘family knowledge of the trade’, a list of 16 precepts distilled from the company’s successful past and intended to guide and preserve the family’s operations into the future. Western observers might be surprised to discover that while the creed addresses ‘business’ subjects such as quality control and customer satisfaction, it puts equal emphasis on ‘personal’ issues such as how to dress (in keeping with one’s station), how much to drink (in moderation) and how to treat others (with utmost respect). Indeed, the first article of the creed states that minding the precepts of Confucianism, Buddhism and Shinto, and training to use the carpenter’s rule are ‘our most important duty’, suggesting that the standards against which a Kongo measures his life are as critical to success as the instrument by which he measures his work.
 
 The extremely high quality of Kongo Gumi’s work was certainly one factor in the company’s longevity. A new worker could expect to undergo ten years of apprenticeship to perfect the techniques demanded by the work (and another ten years of training to become a master carpenter), and Shokuke kokoroe no koto bade him practise those techniques as well as reading and arithmetic, ‘the skills that carpenters need most’, adding any other skills that might be required by his position and disregarding anything not essential. In addition, the craftsmen were organised into kumi, workgroups that often competed among themselves to prove which one produced the best work.
 
 
  
 Shitenno-ji, built in 593 AD, was the first Buddhist temple in Japan. It has been partially or completely destroyed at least seven times over the centuries by wars and major disasters, most recently in the 1960s. The temple was built without nails, so the individual timbers can be removed and replaced, allowing the structure to be maintained for centuries. (Photo: Masaki Hayashi)
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 Yoshisada Kongo also emphasised the importance of good customer relations, and Kongo Gumi succeeded in building and maintaining strong relationships with its customers, many of whom (such as their first project Shitenno-ji) remained loyal over centuries. A number of the precepts listed in Shokuke kokoroe no koto reflect this: ‘Listen to what the customer says’, ‘Treat the customers with respect’ and ‘Submit the cheapest and most honest estimate’. The creed goes further, however, to discuss relationships in general: ‘Do not put yourself forward’, ‘Never fight with others’, ‘Do not shame a person or boast’ and ‘Communicate with respect’. Close, stable, mutually beneficial relationships helped to sustain Kongo Gumi through times of economic hardship, as the company provided expert, reliable service at fair prices to customers who in turn provided dependable long-term income.
 
 One characteristic of Kongo Gumi, which is not specifically described in Yoshisada Kongo’s precepts (but which has been frequently cited by its recent leaders), is its ability to balance respect for tradition with the flexibility to meet changing conditions. The creed states that ‘the most important thing is to keep and maintain the name of the Kongo family’, and throughout its history the family has broken with tradition when necessary to ensure the survival of the company. For example, when temple construction and repair revenues fell during the Meiji Restoration, the company diversified, starting to build the office and residential projects demanded by an increasingly westernising Japan. The company was the first in Japan to combine traditional wooden constructions with concrete, and the first to use CAD software to design temples.
 
 Traditional Buddhist temples are constructed around a framework of interlocking, precision-cut wooden components that can be individually repaired or replaced. This facilitates renovation and reconstruction over the centuries. Kongo Gumi has demonstrated a similar flexibility, selecting leaders and projects that fit into its overall plan for preserving the family tradition, replacing and modifying them as necessary.Kongo Gumi was also flexible in choosing its leadership. Like many family businesses, it generally expected the head of the family to be the head of the company as well, but gave greater consideration to skill, health and competence. Yoshisada Kongo’s own sons were judged incapable of leading the company, so leadership passed to his younger brother in spite of the fact that he was not the direct heir. By Japanese tradition, the family name could be continued even through generations that had produced no suitable male heir by adopting a son-in-law who would take on the Kongo name and the responsibility of ensuring that the building techniques and philosophical values of the family would be passed on. (The company’s 39th president, Toshitaka Kongo, was one such son-in-law.) 
  
 The castle of Osaka in front of Osaka Business Park skyscrapers. It is one of Japan’s most famous castles and played a significant role in the unification of Japan during the 16th century. Construction began in 1583, but the castle has been destroyed repeatedly by fire and lightning. Kongo Gumi prospered because of these major reconstructions, which provided them with plenty of work. (Photo: Reporters)
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 This flexibility was tested even further during the Showa Depression, when the 37th leader Haruichi Kongo committed ritual suicide because of his inability to provide for his family and the families of his craftsmen. In the absence of a suitable male leader, his widow Yoshie stepped up to become the first and only woman to lead Kongo Gumi. She not only challenged the tradition of male leadership, but also expanded the scope of the company, begging the government to allow the firm to survive by taking on the production of wooden coffins. She also initiated a major structural reform that separated managerial positions from carpentry positions, a model that enabled the company to adapt successfully to the post-industrial era (though Toshitaka Kongo was still officially a carpenter at Shitenno-ji at the age of 86).
 
 As Japan began to adopt elements of Western culture, the company expanded its portfolio to include residential and commercial buildings; it also began to combine new technologies (such as the use of architectural software) with traditional temple construction techniques.The end of Kongo Gumi as an independent, family-owned business was broIught about by a number of factors, primarily a long-term decrease in temple revenues combined with heavy property investments that devalued severely when the Japanese real estate bubble burs 
 In A 1,400-Year-Old Venture: Sixteen Lessons Handed Down From the World’s Oldest Company, a book published one day after his death, Toshitaka Kongo wrote of difficulties with meeting modern-day deadlines (nobody today is willing to wait 15 years for a temple to be built), the challenges of working with other design and planning firms, and the difficulty of navigating the balance between respect for tradition and the demands of the volatile world economy. He also refers to a precept of his ancestor’s creed, ‘When it isn’t possible to decide by yourself, consult a relative and decide things together’, regretting that he had not conferred enough with other family members. Still, he saw the end of the company’s independence not so much as a failure as a reflection of the fact that popular demand for temple construction was no longer enough to sustain the business. And though the company is under the control of a parent corporation, its spirit lives on. Kongo family members and employees continue to build and maintain temples and may very well do so for millennia to come. And on the 1st and 15th days of every month over 120 Kongo carpenters and other employees still gather for a small prayer ceremony in remembrance of Prince Shotoku to thank him for how this all began.
 
 ?Irene Herrera?? is a documentary filmmaker and journalist working in Tokyo. Her work mostly explores social issues in Asia and Latin America. ??Mai Hasebe?? contributed on-location research in Japan and ??Tae Whang?? provided Japanese language consultation.?? ??90s. ?
 
 Building on Tradition — 1,400 Years of a Family Business by Irene Herrera (Works That Work magazine)
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