T-Mobile: Hackers Accessed Data on More Than 40 Million People T-Mobile says approximately 7.8 million current T-Mobile postpaid customer accounts and just over 40 million records of former or prospective customers were breached.
By Nathaniel Mott & Chloe Albanesius
Updated August 18, 2021
UPDATE 8/18: T-Mobile today confirmed that the personal information of millions of current, former, and prospective customers was stolen from its systems in a recent hack.
"Our preliminary analysis is that approximately 7.8 million current T-Mobile postpaid customer accounts’ information appears to be contained in the stolen files, as well as just over 40 million records of former or prospective customers who had previously applied for credit with T-Mobile," T-Mobile said in a statement.
Postpaid and Prospective T-Mobile Customers"For a subset of current and former post-pay customers and prospective T-Mobile customers," accessed data includes customers’ first and last names, date of birth, Social Security numbers, and driver’s license/ID information, T-Mobile says. Phone numbers, account numbers, PINs, passwords, or financial information were not compromised in any of those files, it says.
T-Mobile recommends that postpaid customers change their PIN via their T-Mobile account or by calling 611 on their phones, though "we have no knowledge that any postpaid account PINs were compromised," it says.
Prepaid T-Mobile CustomersAbout 850,000 active T-Mobile prepaid customer names, phone numbers, and account PINs were also exposed. Those PINs have been reset and T-Mobile will contact affected customers.
Some "additional information" from inactive prepaid accounts was also breached, but "no customer financial information, credit card information, debit or other payment information or [Social Security numbers were] in this inactive file," T-Mobile says.
Metro by T-Mobile, Sprint, and BoostMetro by T-Mobile, former Sprint prepaid, and Boost customers did not have their names or PINs exposed, T-Mobile says...
pcmag.com |
