Lucent has an agreement with Nice Systems Ltd. Siemens is also another distributor of NICE products. See excerpts from an article below.
Monday October 20 8:02 AM EDT Company Press Release
Lucent Technologies Signs Global Distribution Agreement With NICE Systems
TEL AVIV, Israel, Oct. 20 /PRNewswire/ -- NICE Systems Ltd. (Nasdaq:NICEY) and Lucent Technologies (NYSE:LU) announced today that they have entered into a world wide distribution agreement under which Lucent will market and distribute NICE's voice logging solutions. The agreement takes effect immediately.
The agreement, targeted to distribution to the call center market plus other corporate logging opportunities, includes distribution of NICE's leading Computer Telephony Integrated (CTI) products.
''The addition of NICE Systems' transaction-based recording capabilities to our suite of mixed-media call center solutions offers our customers an additional tool to provide best-in-class service to their customers,'' said Lou Marianacci, vice-president of Lucent Technologies Customer Sales and Service Division.
Benny Levin, President of NICE Systems Ltd. said, ''We are excited that Lucent, a major player in the world telecommunications market, has chosen our products for distribution which will enable us to extend our presence in the global market. Lucent's vast experience and established distribution network, together with NICE's integrated solutions, will help us to meet customer needs.''
SOURCE NICE Systems Ltd. |