13:19 chartgod: Got at least a "Tier 2" tech handy? 13:19 admin: Thank you for chatting with us. We appreciate your patience as the next available associate will be with you as soon as possible. 13:20 Matt_M: Hi, thanks for chatting with Tech Support! What can we help you with? 13:21 chartgod: 2019 January, and now a few new BUGS since last weekend with PoS 13:21 chartgod: Piece of ~~~ 13:23 chartgod: 2019 Janary, I spent 1.75 hours with 9 issues, never fixed. As we know? Programmers like me, and this thing "built in peices" find real IT hard to survive, as well as this bug? Tells me, how FEW use this thing 13:25 Matt_M: I'm sorry to hear that you had issues and that we couldn't get them resolved. Were you having similar issues today that you wanted help with? 13:26 chartgod: Yes, upper level of brains needed, as I don't get paid to chat, so sorry 13:29 Matt_M: I'm certainly happy to do everything I can to asisst you with whatever issues I might having. If you're looking for the most efficient tech support we might have though, that would be our phone tech support team. They have a few more tools than we do here in chat to help troubleshoot things. 13:30 chartgod: Talk is cheap, I wasted my LUNGS 2019-January 13:31 chartgod:  13:32 Matt_M: Sure, if you'd rather have help here, I'm happy to do so. 13:34 chartgod: Are you 64 years old, like me, programmed since PAPER TAPE, where one MISTAKE you crashed 1/2 million dollars MACHINES? IF not, I need to speak with anyone closer than your 5 years tops ? 13:37 chartgod: I have tried, to be as NICE as I can, trying to report TRASH and BUGS, email to  support@thinkorswim.com They SAID I must be LOGGED IN etc. I am, 13:37 Matt_M: There's no one who fits that criteria on our teams, but if you'd like assistance I'm happy to help you. 13:39 chartgod: My rates now are $ 100.00 per hour, would you like my donate link? jimbomaniac.com 13:41 Matt_M: I'm sorry, but I don't see how that's related to any technical issues you might be having. If you'd like to let me know what some of those are I'm happy to help. 13:44 chartgod: but so me a favor? Go into one of Your PETTY accounts, now, please create one order first, as a SIMPLE +5 -5 % 13:44 chartgod: ? 13:45 Matt_M: Sure, while I get a sample order setup, why don't you tell me more about what the issue is. 13:45 chartgod: Seeing is beliveing, ok? 13:46 Matt_M: And I'm happy to see but I'd still like to get the full story around the problem. 13:47 chartgod: ToS = PoS = I helped SSOL and MedVEd etc 13:49 Matt_M: MY apologies, but again I don't see how that's relevant to the issues at hand. If you don't tell me what's broken I won't be able try to fix it. 13:52 chartgod: You have no clue of code, correct?  13:53 chartgod: I politely, advsied and asked, for a  13:54 Matt_M: I'm familiar with coding, but I am not one of TOS's developers if that's what you're asking. They're not licensened to speak directly to clients. 14:00 chartgod: Well, then sorry. I am liscensed " to fly" and things that happen also.  HOW-WHENE WHERE does IT happen then? CHINA 14:02 Matt_M: If you have tech issues I'm happy to help you, but I'm going to need you to tell me what they are. If you're not willing to tell me then I'm afraid I'll have to close this chat as I do have some other clients waiting for assistance. 14:08 chartgod: Did you set up that SIMPLE buy sell yet. I am wasting, my time, awaiting "sir, yes sir" 14:09 Matt_M: I do have an order entry tool open, yes If you want to give me more details on what the order is and what the issue is, I'm happy to help. 14:10 chartgod: place 1 order, with PLEASE, as I use , % stops +10-20 etc. THEN? Place another 20-30 etc 14:10 chartgod: one, one gets GONE 14:13 Matt_M: Are you placing them for different lots? If not they'd need to be sent simultaneously as a bracket order or OCO. You can only commit shares to a single sell order at a time. 14:14 chartgod: I am doing SIMPLE SIMON to show you, how "messed up" some HOUMAN = no brain, no backtesting etc has done ~!~!~!~ 14:16 Matt_M: Sure, and I'm trying to clarify what you mean to ensure I'm testing the right thing. That way I don't do something else entirely and miss replicating the issue you're having. 14:20 chartgod: second verse, SAME as IT's FIRST. 1) Place an oder and BUY the shit. +5% - 10% then? SIMPLY Place another "gosh doarned ORDER" + 10% - 20% or the likes, when you get, to where you SHOULD have been now, PLEASE let me know sir? Or do I need to BUST OUT PROUNs? 14:25 Matt_M: Ok, I've placed both of those orders 14:26 chartgod: Thank you VERY MUCH close, to one hour later, back at IT's ranch sir? On ONE of then, RIGHT CLICK and simple edit the sell % and press GO 14:27 Matt_M: Ok, I edited that order. 14:28 chartgod: And they both are there? 14:28 Matt_M: Yes 14:29 chartgod: real trade or FAKE? 14:29 Matt_M: Real trades, placed in a live account. 14:30 chartgod: request a logon 14:30 chartgod: Ready? 14:30 Matt_M: Yes 14:31 chartgod: Interesting, stand by scammers 14:32 chartgod: Now, you have met, PAUL HARVEY.. etc 14:34 chartgod: enough? 14:35 Matt_M: Enough what? 14:35 chartgod: s4 ep25  Miracle at Middle Creek 14:35 chartgod: ty for your time, and the corrections, soo, no one will be able to think, freely, like I offered you sir. 14:37 chartgod: sorry, 2.37PM time to "break the CHAIN" of new and Upcoming evets sir. 14:37 chartgod:  14:37 Matt_M: My apologies, you've lost me a bit. Are you still having issues?