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Technology Stocks : Vonage Holdings
VG 8.570-0.1%Oct 31 9:30 AM EST

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From: Sr K11/3/2022 1:01:46 PM
   of 141
 
11:47 pm

Vonage Will Pay $100 Million to Settle FTC Allegations of Trapping Consumers in Subscriptions

Agreement with Ericsson subsidiary represents largest penalty in FTC enforcement push to stop companies from creating obstacles to consumer cancellations

Ericsson-owned Vonage charged consumers $5 to $50 a month for subscriptions to internet-based phone service.PHOTO: MARK SCHIEFELBEIN/ASSOCIATED PRESS

By Erin Mulvaney

Nov. 3, 2022 11:47 am ET

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Ericsson AB subsidiary Vonage will pay $100 million to settle Federal Trade Commission allegations that it created a web of obstacles for its customers to cancel the internet-based telephone service and charged unexpected termination fees.

The agreement, filed in a federal court Thursday, represents the largest settlement of its kind in the FTC’s enforcement push against companies that allegedly throw up high hurdles to customers seeking to cancel subscriptions or services.

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