An underrated factor in our current society-wide collapse of trust is how basically every new commercial enterprise of the last 10-20 years has ultimately proven to be a scam.

Video streaming promised to be cheaper and more convenient than buying/renting physical media but it gradually degraded to the point of intolerability.

Uber is now in many places effectively a parasitic rentier that makes taxi/car services more, not less, expensive.

Everything is now a 'subscription service' whose main goal is to get your credit card info and hope you forget they exist.

Everything is attached to appalling advertising, aggressive upsells, or some level of dishonesty about what's in the box.

Even in very old and established product categories everything has progressively been made worse in predatory ways. you can't buy a television that isn't designed to spy on you and serve you ads any more, usually while being manifestly worse to use.

The average person is just going through multiple interactions over the course of a typical week where they have to navigate an adversarial commercial monopoly that's trying to extract all their money and give them nothing in exchange.