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Pastimes : Apple Product Help
AAPL 269.06-0.5%9:30 AM EST

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From: Zen Dollar Round12/22/2022 6:54:38 AM
   of 6556
 
How To Claim Your Due From Apple’s $50M Butterfly Keyboard Settlement

techtelegraph.co.uk

Excerpt:

Affected class members are divided into three groups, and each group is entitled to different monetary denominations. Additionally, each group will have different guidelines for receiving their compensation. Group 1 encompasses users that received at least two top case replacements — otherwise known as a full keyboard replacement — from Apple or an authorized service provider within four years of purchasing their MacBook. These members will receive an email or postcard confirming their eligibility and will receive an automatic payment. Though the specific amounts have not been announced yet, attorneys expect Group 1 members to get a minimum of $395, per MacRumors.

Class members in Group 2 and Group 3 will need to submit a claim form in order to receive a portion of the settlement. These members may have received an email or postcard with login information to the claimant portal. However, there is an option for eligible members to submit a claim without assigned login information. Affected users can also fill out a paper version of the claim form and mail it to the address listed on the document.

Members of Groups 2 and 3 received at least one top case replacement or at least one keycap replacement, but still faced keyboard issues. People who received a top case replacement are expected to receive a minimum of $125, while people who received a keycap replacement are expected to receive a minimum of $50. Class members may be asked to provide proof of purchase or repair if Apple does not have these records on file. Additionally, all claims must be submitted by March 6, 2023.

For users that faced butterfly keyboard issues even after repair, this settlement aims to provide compensation as a result of the trouble. It’s important to note, though, that Apple denies all wrongdoing as part of the settlement agreement.

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ZDR's take: All class-action lawsuits this large are settled with the company admitting no wrongdoing, and this one is no exception.

How you feel about Apple and what they do is a different matter, based on your own experiences, knowledge, and judgements. We can all decide for ourselves about that. :-)
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