This is a interesting article on instant messaging
techweb.com
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Instant Internet Messaging
Sometimes on the Internet, e-mail
communication isn't quite fast enough. In such
cases, new instant-messaging technology just
might fit the bill. Such software, which is based
on chat technology, lets people see who is
logged on to a network and send immediate
alerts to them.
If your small-business users spend a lot of time
on the Net, and perhaps are distributed
geographically, instant-messaging software
could fill several needs. Above all, it enables
instant online communications. And because it
runs over existing Internet connections, you can
save on phone charges.
By 2002, 80 percent of Internet users will use
instant messaging, according to research firm
Jupiter Communications.
Two small vendors are leading the way with
instant-messaging solutions. Chat-software
vendor iChat has introduced Paging System
Enterprise Edition 1.0. The product runs through
a centralized iChat server.
A similar product, Ding! Switchboard from
Activerse, also was introduced recently. The
Activerse difference: Users don't need a
centralized server; instead, messages are
passed directly from client to client.
Don't like relying on small vendors to run your
business? The big boys are entering instant
messaging as well. Oracle and Lotus
Development plan to offer instant messaging as
a groupware option. And Netscape
Communications announced late last year that it
will support America Online's Instant Messenger
service in its client software, giving users access
to AOL's "buddy lists" for instant messaging.
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