As a former Tech support person of 15 years, with the company that produces every turnover pie that Mcdonalds sells in the US, I will attempt to explain how connecting the office information systems and factory floor production systems could cause smoother and more efficient production, thus lowering operating costs and increasing margins.
Even though manufacturing and the front office might be in the same building ... they manually exchange information with each other by entering the raw materials information, and then the daily production information from the factory floor, and then shipping enters their info.
And from that, they have to compare what's happening in relation to the weekly production model ... are they meeting it, behind schedule, plan for that railcar of flour that didn't pass QC specs, the warehouse is full because bad weather has trucking behind schedule. And, tech support needs three days to replace the oven band.
This is all managed by weekly, even daily meetings and new production models built from information that has been manually input to the computers which makes even more errors possible.
I hope you are beginning to get a picture of how Real Time Information, reporting from the factory floor into the office information systems software that they use to create production models , could be up to date instantly, instead of exchanging information via meetings, and or manually taking the information from the factory floor and inputting it manually in the office computer.
Factory floor people are best at producing the product, office people are best at selling and planning production, and technology is available for integrating the information from both sides Real Time, and that's TAVA's domain. -------------------------------------------------------------------------------------------------------- AOL Motley Fool: TAVA core opportunity Sat, Feb 14, 1998 13:36 EST From: CaptJackl |