Google Drive misplaces months’ worth of customer files

Google Drive users are reporting files mysteriously disappearing from the service, with some netizens on the goliath’s support forums claiming six or more months of work have unceremoniously vanished. The issue has been rumbling for a few days, with one user logging into Google Drive and finding things as they were in May 2023. According to the poster, almost everything saved since then has gone, and attempts at recovery failed. Others chimed in with similar experiences, and one claimed that six months of business data had gone AWOL.

Google Drive users angry over losing months of stored data

A trending issue reported on Google’s support forums starting last week describes a situation where people say they lost recent data and folder structure changes. … The activity logs on impacted accounts do not show any recent changes, confirming that the users themselves didn’t accidentally delete them. Overall, there are no indications of a user error but rather a problem with the service’s system that prevented the synchronization of data between the local devices and Google Cloud at some point. Some users have offline caches that might contain the missing data, but no known method exists to restore access to the data within them.