Car Nut Corner: All About Cars Message Board

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Pastimes : Car Nut Corner: All About Cars

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next

Recommended by:

kidl

To: kidl who wrote (4376)	12/5/2023 1:03:16 PM
From: robert b furman	1 Recommendation of 5689

Hi kidl, Usually not with GM. In the case of a very complex part, it is sometimes better to have a factory reman assembly vs. having a technician (who may not have the training or essential tools that a factory has). I'd venture that with thdanger of a bad battery and the associated liability involved, they opt for a factory quality remanufactured assembly. GM does that on beyond warranty policy repairs. If a component has an inordinately high failure rate. they'll do remanned to save money. Often they'll write owners with a vehicle that might possibly experience a failure and let them know if aproblem is encountered, there is an extneded policy period where the repair would be completed at the factory expense. Multiple failures of the same component (3 times or more) can be the result of the real problem not being diagnosed and repaired. Documentation of repairs done by the factory during warranty should be retained and if not satisfactorily repaired eithe the lemon law might apply or in GM's case manditory obligation through the BBB arbitration is an excellent and quick process. GM supports this process and if they see an owner has been unduly inconvenienced, tey will pursue a biuyback of the vehicle even befor e the arbitration process is undertaken. I'm not sure at all what TSLA's procedures are. GM wants happy customers and spends many millions in policy repais. Once a car is bought bacl, it must be fixed properly. The vehicle then is sold to GM dealers via a closed auction for dealers only and the car is sold a a buyback unit which includes a branded title and a substantial penalty to the vehicles value.. Done civily, it is a suprerior way to andle tough technical problems. In the long run it is much cheaper than having attorneys and the legal court process. I hope that helps! Bob

Report TOU Violation

Share This Post

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next