Apple's client base is different but will the more well healed Apple buyers cut back or put off upgrading?
Over time, I have become more and more disillusioned and disgusted with Apple's apps. Two of the absolute worst, IMO, are Photos and Music. Last year I discovered to my great dismay that the captions I so meticulously put in hundreds of photos on my iPhone were NOT transferred to the Photos app on my iMac, and won't ever be transferred. Apple should at least have the decency to warn users about this quirk especially if those users are about to delete their photos after importing them to their iMacs. As for Music, I discovered the app deletes songs from playlists at random without notification whatsoever. I have dozens and dozens of playlists, curated over several years, which are now in complete disarray, missing tracks everywhere! My classical lists are the worst hit as there a movements missing from symphonies, concertos, sonatas, etc. And as you can imagine, listening to an opera from start to finish is out of the question. To be clear, these are songs I've imported from my CDs and not stuff I downloaded from Apple's subscription service; they are all still in my library, just no longer in my playlists. Dropping captions, removing songs... it's as if Apple doesn't give a damn about the time its users have spent organising their data. Things worked so much better when there was iTunes and before Apple got aggressive trying to shove subscription services like Apple Music down our throats. Unfortunately, there is absolutely nobody at Apple to complain to, and although these are well-known problems, there has been no fix from Apple whatsoever. It just wants you to keep buying new stuff and pretends that your old stuff doesn't exist! I think Apple really has lost its way; "it just works" is a pipe dream nowadays. |
