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Non-Tech : Outerwall (OUTR), formerly Coinstar (CSTR)
OUTR 52.000.0%Sep 28 5:00 PM EST
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To: Mongo2116 who wrote (118)2/18/1998 8:46:00 AM
From: Andrew Abrams  Read Replies (1) of 351
 
Dont waste your time. After talking to many store managers and regional managers, it became obvious that the machines were not what they had thought. At first they gave coupons to be redeemed for cash at the counter. Most stores no longer do this, only redeeming for food now. Also check for slotting allowances which the company is now paying to have the machines "placed" in stores. Most managers would rather have a Coke or juice machine, or a can redeemer and find that the only people who use the CSTR machines are kids or little old ladies, who are a pain in the neck.

Also, the comment made that the machine being full is a good sign, is not a good sign. The whole idea of the network behind the system is to make sure that the machines are not full at any time, and the coins are picked up on a timely basis.

AA
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