OT
I"ll see your citi and raise you one:
C runs the ADRs for Air France-KLM. So, when I was checking it out I wanted to verify the ADR/ordinary ratio. The prices at the time did not reflect the 1/10 ratio, so naturally I contacted them specifically asking for the ratio. The reply:
Dear Sir/Madam:
Thank you for your inquiry. We appreciate the opportunity to be of service to you.
Unfortunately we were unable to locate an account with the information that was provided. We would like to work with you to resolve this.
If your inquiry involves an account being held by a broker or a financial company, we would not have access to specific account information. We suggest you contact the broker or financial company for account specific inquiries.
Otherwise, in order to assist us with identifying the account in question, please resend your request with any information you have already provided, and include the following information:
- Name of the security and/or stock
- The name in which the account is registered, exactly as it appears on the statement and/or certificate.
- Account number
- The stock certificate number (If known)
- CUSIP number as it appears on the certificate (If known)
- Social Security Number or Tax Identification Number associated with the account (if you wish to release this information)
For security reasons, we recommend that you do not release the account number or Social Security Number via e-mail.
Kindly resubmit your request with the information listed, to the address listed below.
Citibank
P.O. Box 43077
Providence, RI 02940-3077
Should you have questions, please call us at (877) 248-4237 (for locations outside the U.S.: 1-781-575-4555) or write to us at Citibank, P.O. Box 43077, Providence, RI 02940-3077. Our telephone representatives are available during regular business days Monday through Friday between the hours of 8:30 a.m. to 6 p.m. Eastern Time. Please note that any available representative can assist you. If you have internet access, you may also obtain additional company information by visiting our website at www.citi.com/dr.
Sincerely,
Citibank Shareholder Services
Our ref: ARFC / 0120230927 / 23270WF00654116
Attachment: None(1)
They've been useless for decades. Back in the stone age, they would routinely post payments 9-10 days after I mailed them. When I called and asked why it took so long, and what would happen if there were a mail delay, the fool on the other end of the line would only tell me about late charges. I made it a point to avoid them by cutting the card into little pieces. |
