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Pastimes : Apple Product Help
AAPL 269.73+0.3%Oct 29 3:59 PM EDT

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From: Frank Walker8/14/2024 2:01:51 AM
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I have a new problem getting Mac iTunes to recognize and sync my iPad 7 and iPad 9 when these are plugged in to the Mac with a USB to Lightning cable. This procedure worked last times I tried a few weeks ago, something has changed and I’m not sure what it is.

The same cable works fine to connect the Mac and iTunes to an iPad Air 1 on iPadOS 12 and iPhone 8 on iOS 16.

And I can still successfully connect a very old iPod Touch 2 to iTunes on the Mac and sync up, using a USB cable with the old wide Apple connector.

I did a successful iTunes sync with the iPad 7 a few weeks ago. That iPad might have been on iPadOS 16 at that time and now it’s on iPadOS 17 and cannot connect.

The Mac is a 2011 Mac Mini on macOS 12 Sierra. All devices are running pretty much their latest possible software.

I’m wondering if iPadOS 17 has a bug that prevents it from connecting to iTunes on my old Mac.

I’ve tried rebooting the Mac and the problematic iPad 7 and 9, it didn’t help. Could there be a setting in iPadOS that needs changing?
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