Delta Air Lines: 'companies often overlook suppliers of non-IT (information technology) equipment, dismissing the potential for interrupted supply'
'Delta preps non-IT suppliers for Year 2000
Elena Epatko Murphy
Preparation for the year 2000 isn't just about adjusting internal computerized systems. In fact, companies often overlook suppliers of non-IT (information technology) equipment, dismissing the potential for interrupted supply. However, at Delta Air Lines, purchasing is taking the time to assess its non-IT suppliers as carefully as it reviews its hardware and software providers. After all, IT equipment enables all suppliers to meet delivery schedules, monitor inventory levels, and manage billing.
"Everything is based on criticality," says Linda Henning, manager--diversified supplier program, at Delta's Atlanta, Ga., headquarters. She notes that when Delta began to shape a process for the transition, the company recognized the need to methodically address suppliers' preparation.
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Examples of non-IT suppliers that Delta is reviewing include:
Ground support equipment (for example, APUs). Elevators. Security. Office equipment, (for example, fax machines). HVAC. Baggage handling systems
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From: manufacturing.net |