>>However IOM is playing a numbers game, as we are all aware. The rate of failure of older units should be compared to the number of older units sold. Stated another way, defect population should be related with population age.
This creates the suspicion that DOA problems are very low, but COD problems are very high. Using a failure RATE concept, we might have DOA problems being about 0.1 to 0.5% of units shipped. I believe the lower number.<<
Bill -
Iomega's statement about the C.O.D. problem didn't refer to just D.O.A. drives. It said, and I quote, "Clicking-related problems result in returns or complaints with less than one percent of current Zip drive users."
"Current users" includes new and old drives.
Just trying to keep the facts straight, for purposes of a reasonable discussion.
One more thing. Our man Rod said that Iomega was trying to reduce the C.O.D. problem to a "serious (sic) of personal experiences." So far, the only actual figures we've seen have come from Iomega, whereas the problems as reported are all, in fact, a series of personal experiences.
Since Iomega obviously has a vested interest in the case, I suppose one could say that their figures can't be trusted. However, no other figures have been put forward.
- Allen |
