I second to your opinion, the order confirmation delay is killing me, after I had placed the order this morning through the internet, the confirmation did not show up in the "order status" screen until at least 30 mins later, I had to call and wait for 10 mins to get through to a person to find out the order was filled.
Ameritrade certainly got me confused to put it modestly, the main incentive to open an account with them is to save a few bucks in commish so you can get in and out frequently and quickly, but if your virtual brokerage house keep you 'virtually' out of the game for between 10 to 30 mins, I'd say don't do business with them, because you know what, the only thing they care is racking up accounts and brag about it when the quarterly reports are due.
To certain degree, I think they might actually are making false advertisement given the current state of their service quality. I wonder whether the poor guys appearing in their TV comercials are actually trading with them, and end up trade a Mercedes to a Camry, and a Camry to a beaten up 88 Honda, and eventually their pants to the pawn shop,
Well, forgive me, an Amerifool's complain. Guess until they actually improve their quality, I will have nothing good to say.
Regards. |