Amazon Package Delays? AWS Still Suffering "Degraded" Service Across US-East
Fast forward to late in the U.S. cash session, and Amazon Web Services (AWS) is still experiencing " degraded" service in its US-East-1 (Northern Virginia) region, resulting in disruptions across a number of apps and websites today.
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But forget the disruptions seen on Snapchat, Facebook, Fortnite, and many other websites today. We want to focus on the potential for delays in Amazon package deliveries.
For instance, several packages we ordered for the research desk early in the European session were just delayed, as we received this notification from Amazon via email:
"We're encountering a delay in delivering your order. We'll send a confirmation as soon as it ships and communicate the expected delivery date. We know this delivery is important, and we apologize for the inconvenience."
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Next. We clicked on the "track package" button for each package, but a "Sorry, something went wrong on our end" page appeared.
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Now packages? Are all those warehouse robots running on AWS fine?
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Update (0615ET):
Amazon Web Services (AWS) has largely restored operations after a major disruption in its US-East-1 (Northern Virginia) region earlier this morning that affected numerous apps and websites relying on the service.
Root Cause Identified:
AWS engineers traced the issue to a DNS resolution problemaffecting the DynamoDB API endpoint in the US-East-1 region. The failure also disrupted other AWS services and global features dependent on that region, including IAM updates and DynamoDB Global Tables.
Timeline of Recovery:
- 2:01 AM PDT: Engineers identified the DNS issue and began applying fixes.
- 2:22 AM PDT: Early signs of recovery appeared after initial mitigations, though many requests were still failing.
- 2:27 AM PDT: AWS reported significant progress, with most requests beginning to succeed.
- 3:03 AM PDT: AWS confirmed broad recovery across most affected services, including global systems relying on US-East-1, though teams continue working toward full resolution.
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A massive internet outage is being reported at the start of the new workweek. The problem appears to be originating from Amazon Web Services (AWS), which provides infrastructure that powers much of the modern internet.
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AWS' Service Health Dashboard shows "operational issues" in its US-East-1 region (Northern Virginia), one of its largest data centers.
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What’s happening:
- Several AWS services, including DynamoDB and others, are experiencing slow performance (high latency) or failures (high error rates).
Impact:
- Apps and websites that rely on AWS may be loading slowly, timing out, or not working at all.
- Users may be unable to create or update support cases through AWS' help system.
- Widespread slowdowns and outages are being reported across major platforms that depend on Amazon's cloud, including Snapchat, Roblox, Amazon Alexa, Fortnite, Ring, Robinhood, Venmo, Lyft, and many others.
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There's no official statement yet on what sparked the outage at AWS' Virginia data centers.
Developing.
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