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TOP OF THE NEWS Damming the stream Faced with a streaming media flood, vendors are devising intelligent ways to allocate precious network resources Lynda Radosevich and Emily Fitzloff 03/02/98 InfoWorld For a TV generation, captivated by sound and moving pictures, the advent of streaming technologies to efficiently deliver audio, animation, and video content to Web sites is a good thing.
But multimedia files, particularly video, can be huge whether they're streamed or not, leading network managers to balk at clogging their intranet and Internet LANs and WANs with multimedia content.
However, vendors from all corners of the industry are converging on the network issue to bring multimedia to both corporate intranets and the Internet.
"The number one issue is the bandwidth concern," said Seema Williams, an analyst at Forrester Research, in Cambridge, Mass.
Streaming is a technique that allows users to play content while they're still receiving it, rather than waiting to download huge files in one chunk. Streaming media, and video in particular, causes bandwidth headaches because it takes place with no feedback as to the congestion it might be causing. Often this bottleneck can affect mission-critical applications.
"Network performance is suffering because of problems caused by video," said Bob Quillin, vice president of marketing at Packeteer, a bandwidth-management software company in Cupertino, Calif. "People have gone from two-second to one-minute response times, and their screens are freezing up on them."
Vendors, including Microsoft, RealNetworks , and Cisco, are well aware of the problem and are devising intelligent ways to manage precious network resources for users faced with a streaming-media flood. The goal is to quell network managers' qualms about supporting streaming media applications on intranet and Internet Web sites.
RealNetworks and Netscape, for example, authored a Real Time Streaming Protocol (RTSP), which is in the last stages of approval by the Internet Engineering Task Force (IETF). If all goes according to plan, the IETF will formally accept RTSP within weeks and the protocol will show up in the next revision of RealVideo and RealAudio, said Philip Rosedale, vice president of media systems at RealNetworks in Seattle.
RTSP, which works on top of the well-established Real Time Transport Protocol, has many functions. In terms of bandwidth reduction, it standardizes a way of compressing header information on streaming video packets traveling between modem-bank terminal adapters and the Internet's routers. It also provides a means of reducing network latency when users start, stop, rewind, or fast-forward streamed audio and video, Rosedale said.
Silicon Graphics plans to support RTSP. Its MediaBase video server will let IT managers who have RTSP-aware routers reserve specific amounts of bandwidth for RTSP traffic, said Marc Trimuschat, product line manager for WebForce at Silicon Graphics in Mountain View, Calif.
But it will take a while before RTSP becomes widely enough deployed in routers to be mainstream.
"In the long term, it's the right solution. In the short term, it's a ways off," Trimuschat said.
Meanwhile, Silicon Graphics will partner with vendors such as Packeteer and Xedia to provide load balancing with MediaBase 3.0 by this July, Trimuschat said.
Microsoft, which has not said much about RTSP, is attacking the bandwidth problem by building Vxtreme's compression technology and network delivery technology into its NetShow 3.0 Internet video server, due out before July, said Gary Schare, lead product manager for Netshow at Microsoft.
Using NetShow 3.0, IT managers will be able to limit the server's output to a specified number of bits per second. NetShow 3.0 also will include intelligent streaming, which is the capability of encoding at two different bit rates for a single file. That way, if a modem connection is slow, the server feeds streams at a lower rate, Schare said.
A new breed of Internet service providers are assaulting the bandwidth issue by targeting distributed Web hosting services at multimedia content. The services point Web traffic to the network hub closest to the user's location, thereby reducing the number of router hops a packet must make and circumventing the already jammed national and international Internet backbones.
San Diego-based InterVU offers a distributed network service specifically to optimize bandwidth for Internet and intranet video delivery. The company hosted an Intel streaming-video Web commercial during the Super Bowl that used JavaScripts to point video requests to servers that in turn pointed requests to the most available video delivery server. Using this technique, InterVU was able to deliver 400,000 videos during 30 minutes, said Brian Kenner, InterVU's chief technology officer.
ISP Exodus Communications, in Santa Clara, Calif., will unveil Multipath, a distributed Web content service, at Internet World in Los Angeles later this month, said Bob Bowman, director of engineering at Exodus.
Multipath is a harbinger of new ISP services that use Cisco's DistributedDirector router software to distribute Internet loads among multiple, geographically dispersed servers, which will make streaming media much more attractive, Bowman expects.
"We're seeing massive amounts of growth in Internet multimedia," Bowman said.
An additional aid to Internet multimedia bandwidth limitations is multicast IP, which allows multiple users to "tune" in to one audio of video stream. In contrast, unicast requires content servers to feed individual streams to each user, and traffic piles up quickly as multiple users tap a site.
As a result of the cost and unpredictable nature of the Internet, streaming multimedia vendors are focusing on corporate intranet applications where network pipes are wider and It managers can better control usage.
Adaptive Media, for instance, offers Envision Enterprise, a high-quality, video-streaming package that delivers just-in-time training and other video applications via corporate intranets. The Envision server gathers information about the video playback capability of the client and fine-tunes the stream for the client. It can also scale high-quality MPEG1 video streams down to as little as 64Kbps, and it gives IT managers tools to regulate the maximum delivery stream heading out on their networks, said Michael Pliner, president and CEO of Adaptive Media in Sunnyvale, Calif.
Likewise, bandwidth-management providers, such as Packeteer, Ipsilon and Xedia, let IT managers release streaming video -- as well as other network throttlers -- into intranets safely and predictably, without performance degradation.
According to Karen Barton, vice president of marketing at Xedia, in Littleton, Mass., "the key here is control. Network administrators need to have explicit control over what types of data get how much bandwidth. They need to ensure that streaming applications don't take more than their share so that they can protect and uphold service-level agreements."
At least one service provider has found bandwidth-management solutions from both Packeteer and Xedia sufficient for bandwidth allocation.
Cupertino, Calif.-based Concentric Networks does Web hosting for an interactive television service, Bloomberg TV, that was launched last year. Concentric Networks uses Xedia's Access Point product to define the amount of bandwidth available for video streaming and for creating reports on how much bandwidth was used.
The Internet multimedia market is starting to mature and consolidate as evinced by RealNetwork's purchase of streaming-video tools vendor Vivo Software last week, and Microsoft's purchase of VXtreme last August.
But streaming multimedia has a way to go before it becomes commonplace. Live and on-demand audio and video capabilities are used on less than 1 percent of Web sites, according to Microsoft's estimates.
Cutting-edge users have to put up with jerky playback caused by bandwidth problems. Mary Doan, worldwide director of client service applications at New York advertising company Saatchi & Saatchi, travels to Europe to demonstrate and set up Saatchi & Saatchi's video intranet application and runs into Internet clogs regularly.
"If it is the morning in London, you can download this stuff pretty fast," Doan said. "Once the afternoon comes, and the U.S. is awake on the Internet, it is a lot slower."
By letting IT manager get a better grip on bandwidth, vendors are opening the doors for richer Internet and intranet Web content. Early adopters are finding compelling applications ranging from Web advertising to corporate training for audio/video in particular.
At Saatchi & Saatchi, employees and clients can view streamed video clips of TV ads from a password-protected extranet site. The company uses InterVU to host the intranet, so it was able to launch the application without first building a supporting infrastructure.
"We get tremendous cost savings from not having to fly brains around the world," Doan said.
Managing multimedia bandwidth
Vendors are attacking multimedia's voracious bandwidth requirements on several fronts.
* Video-player companies: RealNetworks is promoting the Real Time Streaming Protocol (RTSP) with new compression and management capabilities; Microsoft's NetShow 3.0 will include intelligent streaming that encodes single files at two different bit rates.
* New service providers: InterVU, Exodus, and other ISPs offer distributed servers so users get local performance.
* Bandwidth-management vendors: Adaptive, Packeteer, Ipsilon, and Xedia let IS managers allocate a specific bit rate for multimedia streams on intranets.
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