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Non-Tech : AMERITRADE HLD A (NASDAQ:AMTD)

AMTD 1.000

+0.5%

Feb 4 3:59 PM EST

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To: Liren Chen who wrote (229)	3/12/1998 10:37:00 PM
From: Gil Gilbertson	Read Replies (1) of 1848

I was with Etrade early on, they really purturbed me when they accepted an order for 1000 shares of a 5.25 stock, the order was placed with a broker and I paid extra commission for so doing. I sold another $5. stock and was just replacing it. Two days later I got a margin call for 2,500 dollars. I emailed with no response and the next am they called with a threat of a sellout if funds werent in by noon. After I raised hell enough I got hold of a manager who said it wasnt their responsibility tell me if a stock wasnt marginable. I disagreed and said if they cant tell me, who can and if I am charged more for personal service, I should at least be informed ahead of time and not wait till time was dear. I persuaded him to allow me to express a check to avoid a sell out and and will proceed to move the account. I did over 200 trades last year. That was a lousy wait to treat a customer....

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