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Pastimes : ETRADE Sucks!

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To: Terry Jackson who wrote (984)	3/25/1998 6:12:00 PM
From: norm chin	Read Replies (1) of 3262

"The ordering screens definitely need work, if a mistake is made I have to start all over again to order. Couldn't you make that I can just correct the mistake?" Terry, I concur that their ordering screens need improvement. If I understood you correctly, I don't think you have to start all over when you make a mistake. For instance, normally when I am on the screen where I am asked to either accept or cancel an order and I see I have made a mistake, I usually click on the "Back" button to go back to the previous screen, do the correction, and then re-submit it. Moreover, I find the display of quotes in the Classic format is not as attractive as the previous format. I guess their primary reason for the change is to use their computer resources more efficiently. Recently, Datek system seems to take longer to respond. It appears that it has gained quite a bit of traffic by signing on many more new customers. Even though they have had added more servers, it seems their servers have failed to keep up with the additional demands. Enjoy your investing.

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