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Strategies & Market Trends : e-Commerce the Next 100 Months......

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To: p friend who wrote (273)3/26/1998 10:55:00 AM
From: TLindt  Read Replies (1) of 2882
 
Sorry...This "and make secure purchases on the Internet." Should have been "and conduct secure transactions on the Internet."

From the last 10 Q..

"The Company's focus has turned from integration of acquisitions to evolution of the electronic commerce marketplace and quality improvement combined with greater efficiency. The Company is driving to grow the profitability of the business by continuing to grow revenue and realizing the economies of scale and leverage inherent in its business model as well as continuing to improve costs primarily in remittance, customer care and data processing. With continued sales and marketing efforts geared toward promoting its new electronic commerce offerings, especially electronic bill presentment, existing and enhanced investment and software product and service offerings, and the continued growth in subscribers resulting from the continued
acceptance in the marketplace of electronic commerce services, the Company expects revenue to continue to improve. Improvements in remittance and customer care costs and quality will primarily be driven by an increased percentage of electronic versus paper transactions processed on certain platforms. Improvements in data processing costs and quality are addressed by the Company's Genesis project, which is designed to provide a single, state of the art processing platform and to promote customer care efficiency. Genesis will also contribute to an increased percentage of transactions being effected electronically."
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