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Strategies & Market Trends : TA- Advanced GET

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To: Alton Stephens who wrote (944)3/29/1998 11:07:00 PM
From: Bruce A. Bowman  Read Replies (2) of 1551
 
Hi Al-

Here's a quick rundown of the problems I was having getting the new computer up and running with Windows NT:

- the problem with the STB video card was from an out of date driver delivered with the computer plus incorrect instruction for installing STB video drivers. TS at Gateway had me install the driver after installing NT, but in fact you must install STB drivers (don't know about other brands) after Service Pack 3 is installed. When I did it in that order, everything fell into place.

- the problem with installing my old CD-R was that the CD-R supplier had neglected to connect the SCSI address programming pins to the selector wheel on the rear of the external chassis. I had purposely set the CD-R SCSI address to not conflict with Gateway supplied components, but in reality I wasn't changing anything and I had a bus conflict.

- the problem I had reading my backup tapes ("corrupted file") from the old computer (TR3 format) on the tape backup unit of the new computer (TR4 format) was that Gateway had incorrectly installed the parity-check jumper to "no-parity" for the tape drive and "parity" for the other 4 IDs. The SCSI standard requires all devices connected to the same host adapter be set the same for parity checking. Now I can recover the majority of my data files. That's a huge relief.

So out of the 3 problems I ran into, only one was a Windows NT setup problem and the other 2 were hardware configuration problems: 1 at Gateway and 1 at CD-ROM Inc.

Next comes installing the old SCSI HD into my new computer. Let's hope that wimpy little power supply Gateway installs can deal with yet one more load. I don't understand the logic of putting a small power supply in a 9-bay tower case.

Bruce
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