The information about Norwest Bank came from the Investor Update letter which was written by Scott Cameron at ITI. Insofar as revenues are concerned, I don't think there is any typical amount. It depends on the the needs of each company. Some require more teleconferencing and playback, some need surveys taken, etc. Also, InvestorReach is usually more profitable than MarketReach - although I am sure there are exceptions. The other thing to take note of is the fact that no matter what the size of the "initial" contract, it can always be increased. Remember that Lucent was so pleased with the services they received from ITI that they ordered more. So, no matter what the revenues are today -- they can be increased without any new clients coming onboard. However, ITI is constantly working to sign new clients and, as you can see from their letter, there are quite a few in the pipeline now. This can only increase as time goes on. Obviously, I think we have a winner here. Once the street gets wind of this one it should take off!!
You are correct in that there is no limit to the amount or types of companies that ITI can service. And they keep developing new services to offer. The most important factor for me is that they can double and triple their revenues without a proportionate amount of expense. Don had mentioned in the meeting that they could double the revenues while increasing the expenses by 10% or so. We are now in a full "growth" position. The groundwork has been laid and it is just a matter of adding on to our client base and having that client base extend their services, where applicable. And remember - a satisfied client is good PR. Remember that AT&T was very influential in recommending ITI to others (like Ascend and Lucent).
I am very excited about the prospects of this company. It is having difficulties taking off (because of the market makers - shorters), but once it breaks through I am sure we will see it soar. |