Spots:
I'll decide for you. Datek's execution is the very best and their personal service is the very worst.
The cost of the few mistakes and inconveniences quantifies out, for me, at $5 per trade, making a total commission of $15 for excellent, immediate execution, availability of shorts, immediate portfolio updates et cetera.
It's a good deal. We just can't look for something from them that they have shown they will not provide - it's like asking my wife to speak logically.
Once, when I had a problem of monetary substance, I didn't even bother to phone, but sent off a certified letter, return receipt requested, and got an immediate response.
Don't ask them to talk to you, they are a humble robot. I'm not much of a talker myself, so I'm sympathetic to their dysfunction.
peter |
