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Non-Tech : Ameritrade

AMTD 0.970

-2.5%

10:10 AM EST

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To: Gil Gilbertson who wrote (123)	4/23/1998 4:20:00 PM
From: silInv	Read Replies (2) of 513

I am not sure this is good for Ameritrade customers. I have been using their service for a while and found the service they have right now is totally unacceptable to me. I have placed an order this morning and want to cancel it. The trade was executed but no confirmation. I called to "verify out" my cancellation and the phone was on hold several times for average 3 minutes each. Sure, I lost money for the trade. So, if you want to "trade" with Ameritrade, think twice. The promise has been there for a few months for improving the system but I think they want to save money to make the book look good. Eventually, all the customers leave. I am thinking of moving somewhere else. BTW, the trade status is still "submitted for cancel" on my screen. BL

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