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Technology Stocks : Excel Communications
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To: michael fain who wrote (2638)4/27/1998 5:21:00 PM
From: Tod C   of 2806
 
Sorry to hear you have had problems, Michael, though from
my experience you're case is definitely the anomoly. Good
luck in the future.

Btw, I have not had one single billing problem using
Excel. In fact, I've only had one customer that has
ever had a billing problem and that was resolved quickly.

I would like to echo Charles' sentiments that the customer
service has definitely been better than back in 1996.
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