Siebel Systems (SEBL) - strong buy? Message Board

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Technology Stocks : Siebel Systems (SEBL) - strong buy?

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To: Lee L. who wrote (1471)	5/3/1998 12:28:00 PM
From: Clam Clam	Read Replies (3) of 6974

>>I'd be less concerned if they toss scopus product and just build off of sebl architecture, probably would create a better support picture longer term. I believe that this is exactly what SEBL will do.>> Can you let us in on what type of source you have for this. At a recent conference, Tom said they had not yet announced a strategy but implied that they would go with SCOP's call center product as it was the one that has beaten them out in competitive situations. He is not one for details so maybe the R&D group is doing things he isn't up to date on but this was what he implied last Tuesday. Kevin, are you around? Since you are in the trenches of customer support R&D, any commentary on the technical trade-offs of this decision? You have told us about all the detailed functionality needed to win support deals, how long do you think it would take to build a product with SCOP's functionality using Siebel's architecture and Scopus engineers?

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