It's typically a sign of weakness when you have to knock your competition.
Then every company in this segment is weak! C'mon melissa, you know siebel is pretty aggressive in attacking competition.
Per your comment about what's going on at cisco, I'd love to know.
A few comments:
I think cisco is running older versions of the Sebl product, release 2 (not even release 3), I've heard for some time of rockiness there...who knows.
If there's some kind of dispute, it would be in everyone's best interest to keep it quiet until resolved, i don't think we can get a straight answer out of anyone.
I do find it interesting/amusing that the sebl web site has changed. But, Cisco still has open job posts on its website looking for people with Siebel experience.
I've also heard very good things about SEBL '98 from folks doing checks on those implementations.
I think there's room for multiple players in this segment (maybe even Clarify too, but I'll try to raise that one from the stagnant world later.)
Sebl is a master of marketing, if the sebl '98 product is solid, then they should be able to manage through a few customer rough spots. (Yes, I'm still worried about the integration challenges. I still think the best path for sebl would be to dump the scopus product and build an integrated product with one architecture, but they'll have to convince the scop customer base they're not being abandoned.)
However, I think vantive's "customer bill of rights" and the related open book referencing is interesting, it's been endorsed by a few competitors and I think it reflects the underpinnings of a class act company.
TD |
