IBD article. Cisco's Leader Sees Challenges In Voice-Data
Date: 5/18/98 Author: Michele Hostetler
Cisco Systems Inc. proved there's still life in the networking market.
Many networking companies languished this spring. But Cisco sales rose 33% to $2.18 billion in its third fiscal quarter ended April 25 compared with the year-ago quarter. Excluding one-time gains and charges, profit rose 35% to $483.2 million, or 45 cents a diluted share.
But the largest maker of networking gear faces challenges. Cisco CEO John Chambers spoke with IBD after the company revealed its quarterly financials.
IBD:
What does Cisco's strong quarter signify to you?
Chambers:
It's a traditionally challenging quarter for us. We never have pulled away from our competitors at the pace that we are currently. That's the good news.
The challenge is that we're facing a whole new set of competitors in data-voice-video integration. If you add up those total markets, we're less than 10% market share. If you're an optimist, you look at how much opportunity there is. If you're a pessimist, you say you've got some good challenges coming your way.
IBD:
What's the update on possible alliances with telecom companies Lucent Technologies Inc. and Northern Telecom Ltd. ?
Chambers:
We (go) into (negotiations for) alliances knowing that there will be at least two to three steps forward and one back. Lucent didn't work, and we said at the beginning that we'd give it 50-50 odds.
IBD:
What happened?
Chambers:
Several factors. They're a good company, but their culture is dramatically different than ours. The more we worked with them, candidly, the less effective both of us were. There wasn't good trust between either side. The chemistry match was not good. It goes back to if you can't keep your products . . . from overlapping too much, you're not going to have a partnership.
IBD:
And what about a possible Nortel alliance?
Chambers:
Too early to tell. NEC and Alcatel are working reasonably well. We're going to try to do 10 to 15 of these (alliances) and realize that probably about one-third will fail.
Remember, only two have been done well in the history of the industry, and that's Intel- Microsoft and HP-Canon. Time will tell if we're successful (with our alliances). I fully anticipate there will be setbacks along the way, and successes.
IBD:
What's your response to observers who say Layer 3 switches - a product that combines the speed of switches with the power of routers -could take away Cisco's traditional router sales?
Chambers:
We've never had any religion when it comes to technology. We plan to lead in Layer 3 as we have done in all other technologies. The market can go whichever way it wants to. Our experience has been now that people understand Layer 3 strategy . . . it's an end-to-end sale and strategy, where the Layer 3 products reside in the network and where our traditional products do. It's a pretty neat fit.
IBD:
What are some hot areas for Cisco this summer?
Chambers:
I think how we do in data-voice-video integration. How we continue to expand into small and medium-sized businesses. Do we continue to have success there?
Then you'll see in the fall the rollout of our consumer strategy. While that's probably a year, year and a half away from being a revenue impact, we're trying to signal people where we're going.
Then I think you'll see us move into a different relationship with customers, if we do our job well. We'll move away from a strategic vendor to more of a strategic partner.
It's almost like an IBM of 30 years ago, where you understand not only how to make the technology work, but you understand what applications have the biggest payback (and) how you work together to allow the customers to gain competitive advantage . . . as opposed to just giving them the technology.
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