Here are the comments from the Shareholder meeting. ALL VERY POSITIVE NEWS.
On the morning of May 11th in Atlanta, I went to Melita's 1st Shareholders Meeting as a public company. The following is a summary of what I heard at the meeting:
ú 600 systems currently in 30 countries
ú Melita is a leading provider of call centers worldwide
ú Strategic Direction: To stay in the Outbound-blended-call center market
ú The market for their services is growing at a healthy 22% pace annually
ú Melita grew 39% in Q1
ú Future strategies include focus on "enterprise" solutions, globally
ú Goal to become #1 in Revenue in outbound/blended call centers
ú New "Phone Frame Explorer" product introduced as of 12/97, doing very well
ú 45 new systems shipped in Q1 98 (they did 100 new systems all together in 1997)
ú Operating Margins have grown to 18.2%, operating margins will continue to expand with more software solutions
ú Competition in their marketplace: Mosaix (16.4%), Melita (14.2%), Davox (13.7%), EIS (4.0%), all others (51.7%)
ú Melita (during the past 12 months) has grown 39%, Davox only 34%
ú 47% increase in their "quota sales force". Market and Sales tools under development (hint, hint, Dann--Opp for D&B)
ú Wil Tel (new distribution channel) has 1000 sales agents touting Melita (or so they hope)
ú Melita is YR2000 Compliant (and is "upgrading" their existing current customerbase)
ú Improving Shareholder Value/ "Tell the Story" : We are committed to both. CFO went to WS on 5/12 to meet with more institutions and analysts. Believes more coverage is coming as they continue to establish an impressive track record.
ú They quoted Gartner Group (for their industry stats) and showed the D&B Logo (we are a major customer)
Dann,
It was a very positive meeting, but a small group, maybe 30 people (about 20 of them were Melita personnel) and only about 5 shareholders. I asked a few questions about stock price and YR 2000 stuff. I would expect they will have to get a much bigger room for next year's shareholder meeting if the stock performs like we hope.
Dann, I look forward to reading your post on SI !!!! I asked for a copy of the powerpoint presentation given by Alek (the Chairman) and Mark Adams (CFO). I will forward it to you.
Mark |
