THE ARTICLE PAKMANN:BW)(KILLEN-&-ASSOCIATES-2) 100% of Enterprise Fax Traffic and
33% of Voice Traffic To Move To Internet by 2001
Business Editors, Data/Telecom Services and Computing Writers
PALO ALTO, Calif.--(BUSINESS WIRE)--May 20, 1998--"In the next three years virtually all
enterprise fax traffic and as much as one-third of voice traffic will shift from the Public Switched
Telephone Network to Internet Protocol networks," said Carletta Glaspy, Director, Global
Marketing, Lucent Technologies' Global Service Provider Business in a recent video-taped
interview with Michael Killen, President of Killen & Associates.
"There has been a lot more interest in promoting fax-to-fax communications (over the Internet)
because there is less concern about any delays that may exist on the network," continued Glaspy.
"I think most companies have reservations about moving all their voice traffic over the Internet;
however, the amount of voice traffic carried over the Internet will continue to grow."
Glaspy sees an opportunity for Internet Service Providers planning to bundle basic Internet
voice/fax service with additional capabilities including Internet messaging, video conferencing,
audio conferencing, and multimedia collaboration. She further stated that, "These value-added
services will become key differentiators among ISPs, if Internet voice/fax service becomes a
commodity in the next few years."
Glaspy's half-hour interview, and interviews with executives from other equipment vendors and
service providers including Micom, Pacific Bell Internet Services, and IXS.NET, served as
background research for Killen & Associates' new 160-page study, "Internet Protocol Telephony:
New Markets for Systems and Service Providers."
Killen & Associates helps telecommunications equipment, software, and service providers to
identify and seize market and business opportunities created by technology developments, changes
in public policy, and shifts in the competitive landscape. The company's studies and executive video
interviews are used by planners and other high-level executives worldwide.
For additional information visit Killen & Associates' Web-site: killen.com .
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CONTACT: Killen & Associates
Bob Goodwin, 650/617-6130
bgood@killen.com
(press contact)
Karl Duffy, 650/617-6130
karl@killen.com
(client contact) |
