Year 2000 Dilemma and Compliance
One of the major challenges facing the consumer financial data processing services industry is the problem of Year 2000 compliance. The Year 2000 dilemma deals with the underlying fact that many existing computer programs use only two digits to identify a year in the date field. These programs were designed and developed without considering the impact of the upcoming change in the 21st century. If not corrected, many computer applications could fail or create erroneous results by or at the year 2000. The Year 2000 dilemma affects virtually all companies and organizations, including the Company.
The philosophy and practice regarding upgrades of equipment and software, in the opinion of management of the Company, allow the Company to offer a meaningful alternative to existing and prospective customers as an outsource, rather than such customers' attempting to perform these tasks in-house. Management feels that an additional opportunity to bring in bank processing customers exists by providing a solution to the Year 2000 dilemma. The Company's new banking software is certified and fully Year 2000 compliant and, therefore, a solution for banks facing this processing crisis. However, no assurance to this effect can be given. See "Description of Business-Sales and Marketing" and "Description of Business-Competition."
Prospective and existing customers must comply with numerous required regulatory mandates and are faced with the Year 2000 dilemma. These mandates include: regulatory exams and audits supervised by the Federal Deposit Insurance Corporation ("FDIC"), Office of the Comptroller of the Currency of the United States and other state regulatory agencies, external audits by independent third party auditors, proper disaster recovery planning and testing, installation of proper procedures and controls, insurance that key personnel are properly backed up so that reliance on key individuals for services are not interrupted and a host of other issues. The removal of these overhead burdens is a significant marketing opportunity for the Company with existing and prospective customers. See "Description of Business-Year 2000 Dilemma and Compliance," "Description of Business-Sales and Marketing," "Description of Business-Competition" and "Description of Business-Regulation of the Company's Business."
Over the past few years, the Company has attempted to actively address the Year 2000 dilemma. The Company has had in place a project plan and project team reviewing all hardware and software, as necessary. The Company has already made much of the investment needed for the Year 2000 Issue. The Company has also instituted policies and procedures that require all new hardware and software acquired or licensed by the Company to be Year 2000 compliant. As of the date of this Report, all hardware is expected to be Year 2000 compliant by the fourth quarter of 1998. It is management's opinion that any remaining Year 2000 issues are not significant and should be able to be funded through normal operating revenue and income. See "Item 6 - Management's Discussion and Analysis or Plan of Operation."
Specifically, to address this problem the Company has installed newly acquired banking software systems, licensed from The Kirchman Corporation, an unaffiliated third party ("Kirchman"), that provides a solution to the Year 2000 dilemma. The Company's new banking software is certified by Kirchman as fully Year 2000 compliant, and, therefore, a solution for other companies which are facing the need to solve this impending crisis. These software upgrades are system and application functional upgrades. However, no assurance can be given that all Year 2000 issues have been solved by the acquisition of this software.
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