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Non-Tech : Home Depot (HD)
HD 362.30-1.6%Nov 14 9:30 AM EST

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To: Mike Wong who wrote (168)5/22/1998 1:28:00 PM
From: Diana   of 1169
 
>>What do you think of LOW's business? Are they targeted at different niche than HD? Do they try to stay away from HD geographic areas, or do they compete for a different customer than HD?<<

As a customer, I like/shop them both. They are located very close to one another in my city. The better product or better price can be found at either store; it pays to comparison shop. LOW has better lighting, wider aisles (a new store built to improve upon their former location). HD could benefit from doing the same thing b/c their popularity has made for crowded shopping. Although they compete for the same customers, HD "feels" more like a hardware store and LOW "feels" more like a decorating store. Both have pleasant sales personnel, but HD trains them better about products. The customer definitely wins having the two companies competing in close proximity.
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