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Technology Stocks : Dell Technologies Inc.

DELL 133.35

+0.1%

Nov 28 9:30 AM EST

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To: AlanH who wrote (44600)	5/23/1998 7:30:00 PM
From: Chuzzlewit	Read Replies (1) of 176387

Alan, I think perhaps you misunderstand what I mean by pre-defined. Lets move to a more neutral tool than computers. Let's say we are talking about trucks. If you ask the user of a van what his requirements are, and he tells such things as net cargo space, size of the vehicle, number of seats etc. Let's say that you identify several candidate vehicles, and from that list select one as the lowest cost solution. But now the potential purchaser points to the fact that another vehicle has air conditioning, and this is an advantage over the vehicle you selected. What I am saying is that this behavior is common, and is designed to thwart rational analysis and substitute subjective considerations after the fact. If air conditioning is important it should have been listed as a requirement to begin with. The process is, or ought to be identical with an IT manager. It can't take the form of "let me see the answer and then I'll restate the problem so we can get an answer I like." People do that all the time in order to justify buying a Dodge over a Chevy (or vice verse). TTFN, CTC

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