More info on SBC's(Pacbell) xDSL offerings...
This came from: pacbell.com
Here is the full text(FAQ)...
Does Pacific Bell require regulatory approval to offer DSL service?
Yes. Pacific Bell has received the go ahead from the California Public Utilities Commission to begin offering FasTrak DSL service as part of a market trial. Participation in the market trial is voluntary. Customers may discontinue the service at any time and Pacific Bell may remove the service from market trial at any time. The trial is scheduled to conclude not later than August 31, 1998. The terms and conditions during the market trial may be different once FasTrak DSL service is offered under tariff.
When will Pacific Bell file for a tariff for DSL service?
We expect to file for a tariff with the California Public Utilities Commission in 1998.
When and where will FasTrak DSL be available?
DSL is available in selected Central Offices in Danville, San Ramon, Walnut Creek, San Jose, Burlingame, Los Altos, Mountain View, Palo Alto, Redwood City, Santa Clara and Sunnyvale. Effective mid-April, DSL will be available in Pasadena and North Hollywood.
Where will you be introducing FasTrak DSL in l998? 1999?
We will be expanding to neighboring communities in the Bay Area and extending the market trial to selected areas in Southern California. We are currently evaluating markets to determine areas of highest demand.
Why a limited roll-out?
Because FasTrak DSL technology is rapidly evolving, we're working with our vendors to roll out the most innovative product available. We are using the initial roll-out to make any minor adjustments necessary to provide the most effective product.
What is xDSL or DSL?
DSL stands for high-speed Digital Subscriber Line. It provides a dedicated digital circuit from your home to the telephone company's central office, using normal, copper telephone line. DSL also provides a separate channel for voice phone conversations, which means analog calls (voice, fax. etc.) can be carried at the same time high-speed data is flowing across the line. xDSL is a generic term that includes several variations:
ADSL (Asymmetric Digital Subscriber Line); 1.5 Mbps/64 Kbps-384 Kbps. HDSL(High-bit-rate Digital Subscriber Line); 1.5 Mbps/1.5 Mbps. SDSL (Single-line Digital Subscriber Line; 1.5 Mbps/1.5 Mbps. VDSL (Very high-data-rate Digital Subscriber Line); 13 Mbps-52 Mbps/1.5 Mbps- 2.3 Mbps. IDSL (ISDN Digital Subscriber Line); 128 Kbps/128 Kbps. RDSL (Rate Adaptive Digital Subscriber Line)various speeds
What DSL configurations will you be offering?
We are currently offering two speed packages; an asymmetrical configuration with up to 1.5 Mbps downstream and up to 384 Kbps upstream and a symmetrical service of up to 384 Kbps.
What are the benefits of each?
A 384/384 service provides a great increase in speed for small business users and others accessing the Internet and hosting a web site. It also provides increased speed for many telecommuters downloading files from the corporate office and using the world wide web. 1.5/384 access provides additional speed for small offices and others with more intense usage requirements.
Are there any unique service limitations associated with DSL?
Yes. Customers must be within two to three miles of their central telephone switching office to receive the bandwidth benefits of DSL.
So, what speeds are guaranteed?
The actual throughput rate that a customer obtains may be impacted by conditions on the associated ISP network, the Internet, or their associated corporate LAN, among other things. Pacific Bell will make every attempt to connect the customer's service at the optioned speed. Also, it is important to note that DSL service is provided with a best-effort (Unspecified Bit Rate) Quality of Service on the ATM backbone, and as such, does not guarantee a specific constant throughput rate. With this distance limitation doesn't this mean that not everyone who wants DSL service from Pacific Bell will get it? In the beginning, yes. We believe that 70 - 75% of customers out of a given central office will qualify for the service. Additionally, the evolution of network technology eventually will allow us to reach the small percentage of customers who are on the most distant ends of our local networks.
Will FasTrak DSL service include transmission of regular voice telephone service with DSL?
Yes, FasTrak DSL service will share a customers' POTS line without affecting their simultaneous use for placing and receiving voice calls.
Are industry standards in place for xDSL?
Yes. The industry standard is discrete multi-tone (DMT). This is the type of ADSL technology being deployed by Pacific Bell.
What is the UAWG?
The Universal ADSL Working Group (UAWG), is composed of leading PC industry, networking, and telecommunications companies, working together to develop a set of contributions building on the present T1.413 standard intended to create quick deployment and adoption of Universal ADSL. With the goal of providing consumers with assurance that products and services will work together, the UAWG's work will complement current equipment deployment of full-rate ADSL and help to provide a seamless migration path from today's modems.
Is Pacific Bell a member of the UAWG?
Yes. Pacific Bell, through its parent corporation SBC Communications, Inc. is an active member of the UAWG.
Will FasTrak DSL services replace FasTrak ISDN and analog modems?
No. There is some market overlap between ISDN and DSL services. However, we firmly believe ISDN and DSL are complementary services in our continuum of FasTrak family of offerings for telecommuters, home business operators and other remote users and they will coexist for years to come.
Key points:
We are not singling out DSL service. This new service will be part of our FasTrak product continuum, offering a higher bandwidth. These products will coexist for many years to come. FasTrak DSL services are not replacements for FasTrak ISDN, but offer optional higher speeds.
Why would customers want FasTrak ISDN or analog modems when they could have FasTrak DSL services?
The introduction of FasTrak DSL service is an example of how Pacific Bell continues to be the leader in offering a wide selection of state-of-the-art solutions. Our FasTrak product line offers a continuum of services designed to meet the different speed, application and price needs of our customers.
Our products offer services to satisfy the needs of a wide range of users and applications from those using analog modems to those needing the higher performance of FasTrak ISDN at 128 Kbps and FasTrak DSL at either 384 Kbps or 1.5 Mbps.
Customer needs will govern the service they select. For example, as many customers become more familiar with the Internet, they will continue to demand higher and higher bandwidth. Pacific Bell and ISPs will have to step up to this trend by providing networks capable of greater speeds.
Will business customers replace their existing FasTrak DS1 (T1) service with FasTrak DSL?
We don't believe so, although there may be some overlap of the services. There are clear technological differences: DS1 is 1.5 Mbps both ways, which is important to many business applications. DS1 is a proven technology. While our technology tests demonstrate that FasTrak DSL is very reliable, businesses tend to rely on established technologies when business critical data is at stake. Many DS1 applications are related to voice service; DSL is for data only. Also, DSL requires Pacific Bell FasTrak ATM Cell Relay Service access at the host site; DS1 is a dedicated point-to-point service.
Why would customers want FasTrak Frame Relay or T-1 service when they could have FasTrak DSL services?
The introduction of FasTrak DSL service is an example of how Pacific Bell continues to be the leader in offering a wide selection of state-of-the-art solutions. Our FasTrak product line offers a continuum of services designed to meet the different speed, application and price needs of our customers.
Our products offer services to satisfy the needs of a wide range of users from those using analog modems to those needing the higher performance of FasTrak services running up top and beyond 1.544 Mbps and above.
Customer needs and applications will be the primary criteria for selecting a high speed data service from the FasTrak group of high speed data offerings. Other factors will no doubt include: DSL availability and the investments in hardware and expertise that customers have already made to support their existing networks.
Key points:
FasTrak Frame Relay and T-1 Available virtually everywhere in the Pacific Bell serving area. Excellent for Internet and corporate-computer-network access. Frame Relay is an excellent choice for enterprise networking where many points must interconnect with each other. FasTrak DSL Services Limited availability in 1997; broader deployment in 1998-99. Simultaneous data over voice capability; no need for a second line. Excellent for telecommuting; and Internet and corporate-computer-network access where very high speeds are desirable and many sites interconnect with one host. Requires ATM at the host location Limited to one end point initially
Will DSL help relieve any of the network congestion we've been reading so much about?
Yes. All of our customers will benefit--both heavy data users and voice customers. Here's why: A growing phenomenon among today's Internet users is the user who remains logged onto our switched voice network for many hours each day. However, our switched network was designed to handle millions of relatively short, voice-only phone calls. Too many online users logged on all day can cause the same kind of network delays in handling calls that normally occur only on holidays, such as Mother's Day, when hundreds of thousands of people all try to place calls at the same time. We can eliminate this problem by moving high-usage, online customers to a different part of our network for access to Internet service providers (ISPs).
What will Pacific Bell provide as part of its FasTrak DSL service?
Pacific Bell will provide a complete package, eventually including Internet access. Pacific Bell will work with customers to coordinate ordering, connecting to their corporate LAN or Internet service provider, as well as delivery and installation of their FasTrak DSL line, DSL modem, and the "splitter" that separates voice from data.
Will Alcatel be the only manufacturer of equipment for customers?
No. As part of our agreement with Alcatel, they will provide their technical specifications to the vendor community. As a result, customers will eventually be able to buy equipment from a variety of companies.
What are the basic requirements for a corporate telecommuter to have FasTrak DSL service?
The corporate host needs an ATM connection to the Pacific Bell Fast Packet Network. The corporate host also needs to order a business line for the participating telecommuter. Arrangements will be made for the shipment/installation of the DSL modem and splitter per the ordering instructions of the corporate host.
Will you have to address the same service delivery hurdles as FasTrak ISDN?
No. Many of the hurdles ISDN had to navigate to become such a popular service, don't exist for FasTrak DSL. For example, equipment-DSL and ISDN-is self configuring. There are no "SPIDs" to set on DSL. DSL is not dependent on a particular manufacturers' switches. With DSL, there's no need to install a second line as a hedge against power outages since standard voice service operates independently of DSL on the same line. DSL and ISDN still need to undergo the same local loop qualification, which requires some research. However, we've streamlined much of that process. |