W. Brian Arthur speaks!
InfoWorld Copyright (c) InfoWorld 1998
Monday, June 1, 1998
Vol. 20, Issue 22
INTRANETS & I-COMMERCE
W. Brian Arthur says increasing returns equal success in the high-tech marketplace Lynda Radosevich
W. Brian Arthur, an economist at the Santa Fe Institute, in Santa Fe, N.M., espouses a theory of increasing returns. This theory states that, as opposed to the traditional commodity market, software market success breeds further market success, leading to natural monopolies. Arthur is credited with influencing U.S. Assistant Attorney General Joel Klein.
InfoWorld: In your opinion, has Microsoft been motivated by competition to be innovative?
Arthur: The history in high tech is that companies that dominate don't have as much incentive to innovate. When Microsoft dominated with MS-DOS, we got stuck with DOS for about 10 years. So it's not that they don't innovate at all, it's just that we have to wait for them to bring on the next thing in their own good time. They're not known as being technology trail-blazers, and there are good reasons: When you have locked in a market, you don't have to innovate, not at least until the next wave of technology drives you forward.
InfoWorld: How do you see the Department of Justice and state government antitrust cases against Microsoft affecting the high-tech industry overall in the next five to 10 years?
Arthur: So far, the high-tech sector in America has been a wild and woolly free-for-all, like Dodge City in the 1880s: It has had very few rules. The problem is one gang has come into town and taken over Main Street, so finally we're about to get some rules. The issue is important. It's not just about Microsoft, it has to do with how innovation happens in the American economy, and that's what I believe is driving America's edge at the moment over Europe and Japan.
There's a big difference between the government trying to regulate or micromanage products, browsers, companies, or even large monopolies and the government setting rules. It's a little like saying the government shouldn't be out on the rink hitting the hockey puck. But the government is to set down sensible rules, where there is a reasonably fair chance for new companies to enter new industries that are opening up, as a very good incentive for companies to continue to innovate.
This is where a very subtle point arises, but it's crucial. The chance of dominating a market, the chance of being a monopoly, that's the prize that drives innovation in high tech. The problem is if you lock in too much for too long, then your incentives to innovate go way down.
So the government has to tread a very subtle path. It doesn't want to wipe out monopoly -- that's the prize -- but for very entrenched monopolies that are not acting fairly, we need some rules of the game.
InfoWorld: Are the government's proposed remedies, such as making Microsoft include the Netscape browser, sensible ones?
Arthur: The government's objective seems to be that as new subindustries open up in high tech [they try] to make sure that several players have a reasonable chance at dominating a new market. Given that that's what they're trying to do, it makes a great deal of sense. As new markets open, they shouldn't just be rolled over by some juggernaut.
InfoWorld: Are the Sherman and Clayton Acts -- which prohibit monopolies and tying of additional products to a monopoly product -- sufficient for assuring competition in the high-tech sector, or does the high-tech sector require new guidelines?
Arthur: I'd side with the latter. High tech is a different ball game for two reasons. One, the markets are dominated by increasing rather than diminishing returns. These markets work differently, so we should expect monopolies. The question is to make sure everyone lines up behind the same starting line. Nothing against the Sherman Act, but the economics are different, so we need to rethink the antitrust rules.
Second, in the old economy of standard commodities, the goal is to make sure pricing is fair for the consumer. But in high tech, the prices keep falling, so the issue is whether innovation grinds to a halt. If you say, 'Does it really matter if we had to wait 10 years to get Windows while we all struggled with DOS?' my answer is in a world of high-tech competitors in Europe and Japan, yes, it does. Innovation matters a great deal. So the government, rightly, is paying great attention to innovation and fairness.
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