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Technology Stocks : CheckFree (CKFR)
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To: Brian K Crawford who wrote (4907)6/6/1998 3:38:00 PM
From: Benny Baga  Read Replies (2) of 8545
 
>>>that is one of the big expected payoffs from Genesis.

One of the others (and just as important), is the improvement in quality. The Genesis project should help automate some of the help desk operations and make the payment processing more consistent. Big Banks are looking hard at CheckFree's quality of service, and expecting higher levels of quality. Without quality, Big Banks may look to other third parties for the level of service that they require, which in turn would put pricing pressure on CheckFree. I also feel the improvement in quality will have to go beyond the improvements that come with Genesis.

Benny(IMHO)
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