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Technology Stocks : Microsoft - The Evil empire
MSFT 487.71-0.1%Dec 26 9:30 AM EST
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To: Robert Winchell who wrote (1245)6/12/1998 11:23:00 AM
From: Judd  Read Replies (1) of 1600
 
Oh yea, kind of *OT*,

I had cable company A for a while. They were rude and A$*holes. I waited on the phone many time for 30-60 minutes getting through when I had problems. I canceled them and they tried to charge me for the box I returned. I went without cable for months waiting for cable company B to come in. I loved cable company B. They were great. Cable company A cut their prices quite a bit and started sending my letters and coupons, etc. I even got a letter from the president of company A telling me how they have improved and were now better than company B. I called A twice just out of curiosity and their touch tone menu was fixed and I got a real person without too much waiting. Company B has no computer answering, all humans.

This was a real eye opener for me. I was amazed at how quickly company A changed and improved.

judd
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