Tandy Begins Nationwide Service for DHT:
BW1056 JUN 11,1998 5:03 PACIFIC 08:03 EASTERN
(BW)(PROJECTAVISION-2)(PJTV)
Tandy Begins Nationwide Service
for Projectavision Digital Theater
Series II
Business/Technology Editors
NEW YORK--(BUSINESS WIRE)--June
11, 1998--
35 Service Centers Now Offer
On-Location Repair Service
To assist the growing number of customers
and businesses utilizing Projectavision's
(NASDAQ:PJTV) product, the company
today announced the activation of its
agreement with Tandy Retail Services to
serve as an authorized service agent. A unit of
Tandy Corporation (NYSE:TAN), Tandy
Retail Services is one of the leading service
providers for high-end products, offering
technical support and on-location repairs
from 35 Service Centers across the country.
According to Projectavision, customers
will be able to continue to contact the
company's customer service department at
888-559-7588 for questions regarding the
unit's specifications, location of the nearest
Tandy Service Center and nearest dealer.
Questions requiring technical assistance are
handled through Tandy's toll-free technical
support line at 800-282-6381 (open M-F, 9
a.m. - 6 p.m. EST) or by e-mail at
techsupport@qatsup.tandy.com.
"We recognize that our customers depend
on Projectavision's products for presentations
and other multi-media display purposes.
Therefore, any technical questions or required
repair services will be addressed
immediately to guarantee that customers can
run their business without interruption," said
Martin Holleran, chief executive officer of
Projectavision, Inc. "Partnering with Tandy
Retail Services ensures that our customers
will receive top-notch service quickly and
efficiently -- no matter where they're located."
Customers can schedule an appointment
with the Tandy Retail Service Center nearest
them for on-location servicing. If the
projector requires more than a modest repair,
adjustment or alignment, it will be sent to
Tandy's National Repair Center in Fort
Worth, Texas.
Through Tandy Service Centers,
Projectavision is offering an optional setup
service to customers. For a fee, a Tandy
representative will unpack the product at the
customer's location, assemble the Digital
Theater Series II product, test the unit, and
train the customer on how to use the product.
"Offering a Tandy representative's
assistance in the unit's set up is an extra
value-added service to our customers," said
Martin Holleran. "Although the unit is easy to
set up, we wanted to provide the option to
customers who prefer an experienced person
to unpack, test and give hands-on
instructions."
Computer Applications Are Vivid And Clear
Projectavision said Digital Theater Series
II offers major enhancements over other
projection products including, a flicker-free
picture through utilization of Texas
Instruments' 2-chip Digital Light
Processing(TM) (DLP(TM)) technology, use
of popular computer applications in both front
and rear projection mode, and no distortion or
loss of brightness when viewed from most
angles. DLP(TM) technology employs an
advanced microchip that allows both video
and computer-generated images to be
reflected onto a screen with their full color
spectrum intact.
When used in computer mode, the
projection system delivers true 800 x 600
SVGA resolution and a color palette of over
16.7 million colors, ideal for many of the
popular Windows 97, Windows NT 4.01 and
System 7.x presentation applications. The
rear projection screen is designed to allow
the audience to view the picture from the side
-- or almost any other angle -- without
distortion or significant loss of brightness.
350 lumens typical of brightness provide
crisp clear pictures in most lighting situations.
Digital Theater Series II projector unit is
simple to transport, and is done by simply
opening the cabinet door, pulling out the
projector, and changing to the 2:1 zoom lens
for front projection. The front projector
weighs only 28.5 pounds.
For added flexibility, the 60-inch rear
projection system is on six casters and can be
moved from room-to-room. It weighs only
158 pounds and is 23" deep. The projector is
placed in the base of a contemporary-styled
cabinet and all connections are made with
Projectavision's proprietary docking station
design. All the unit's functions are accessed
through a remote control.
Projectavision's upgraded model, Digital
Theater Series II, retails for $12,000, and
SOLO-2(TM), the unit's front projector is in
white and sold separately for $10,000. The
models will be available in July. For more
information, call customer service at
888-559-7588 or visit Projectavision's web
site at www.projectavision.com.
Projectavision, Inc. is a New York-based
company that is in the business of developing
and marketing technology innovations in the
electronic display and information industry.
Tandy Retail Services is a division of
Tandy Corporation, one of the nation's largest
retailers of consumer electronics and
personal computers. Tandy sells its products
through approximately 6,900 RadioShack
stores and participating dealers and 96
Computer City outlets.
RadioShack is a registered service mark used
by Tandy Corporation. Computer City is a
registered service mark of Tandy
Corporation.
--30--bh/ny*
CONTACT: Debra Labruna
Projectavision
Tel: 212/971-3000
labruna@projectavision.com
or
Karen Pascual
Stanton Crenshaw
212/780-1900
karen@stanton-crenshaw.com
KEYWORD: NEW YORK
INDUSTRY KEYWORD: ENTERTAINMENT COMPUTERS/ELECTRONICS COMED
RETAIL TELECOMMUNICATIONS INTERACTIVE/MULTIMEDIA/INTERNET
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