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NEW YORK -- Shares of Davox Corp. (DAVX) rose nearly 8% Friday following news the company is expanding its marketing and distribution ties with Lucent Technologies Inc. (LU).
Under their original agreement, Lucent distributes Davox's Unison call-center management system.
In a press release Thursday, Davox said Lucent will now also market and distribute LYRICall, Davox's browser-based scripting and application design software for call centers.
Analysts said Friday the expanded agreement shows Lucent is enthusiastic about the relationship.
That enthusiasm carried over to investors, who pushed Davox shares up 7.9%, or 1 5/16, to 18. Trading volume was 422,500, compared with average daily volume of 402,400. The shares traded at 16 5/8 earlier, close to their 52-week low of 16, reached May 27.
"The extension of that (distribution) channel shows the strength of that relationship with Lucent, and Davox's ability to leverage that relationship," said Edward Jackson, who follows Davox for Piper Jaffray Inc.
A Davox presentation Thursday at a Piper Jaffray conference in Minneapolis could also be boosting shares, said Davox Chief Executive Alphonse Lucchese.
"We had a good day in Minneapolis," he said of the conference, where company executives discussed Davox's recent acquisition of Answersoft Inc. and other topics. "And I was hearing from some people they thought the stock was undervalued."
Davox, based in Westford, Mass., is a developer and integrator of call-center management software solutions used by credit/collection, telemarketing and customer-service organizations.
- Charlene Oldham; 201-938-5173
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