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Technology Stocks : Qwest Communications (Q) (formerly QWST)
Q 84.21+1.0%Dec 26 9:30 AM EST
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To: Andrew Brockway who wrote (1518)6/16/1998 5:19:00 PM
From: billy97  Read Replies (1) of 6846
 
With all this wonderful hype of this company, I tried something hands on, I gave them a call, to their customer line.

I was told I would have to hold at least ten minutes to speak to a customer rep. No pleasant music, just an annoying loop hyping the company while on hold.

Over 12 minutes later, I'm still on hold, giving me time to make this post.

Is this the way to *help* one's customers?
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