Healthy Rivalry Grows For Top Virus Hunters
Date: 7/1/98 Author: Lisa Wirthman
The view from Network Associates Inc. headquarters includes an amusement park ride that takes thrill seekers 200 feet into the air - and then drops them straight down.
It's an experience similar to working at the company, says Gene Hodges, a vice president for the Santa Clara, Calif.-based maker of security software. ''We're like a billion-dollar start-up,'' Hodges said. ''It's the fastest-moving company I've ever worked at.''
Formerly called McAfee Associates Inc., the company is on an expansion spree in a quest to be a security powerhouse. It has bought 12 companies in four years - half of them since October, when it merged with Network General Corp. and changed its name.
The company's main rival, Symantec Corp., is only about 10 miles away. But in corporate cultures, the companies are worlds apart.
Symantec doesn't have an amusement park near its Cupertino, Calif., offices. But it does have a lot of noise - the buzz of construction on its new headquarters across the street. The steel is rising steadily.
''We don't look for short-term bumps,'' said Chief Executive Gordon Eubanks. He says he's more interested in steady growth.
''We have set goals that we think are important, meaningful (and) obtainable,'' Eubanks said.
Eubanks is a contrast to Network Associates counterpart Bill Larson. Eubanks is calm and deliberate when he speaks. Inside Symantec, he uses the symbol of an arrow to get everyone pointed in the same direction.
Larson, whose motto is ''Drive fast and take chances,'' speaks off the cuff. Inside Network Associates, he has a conference room labeled ''Who's next?''
''It's a giggle with meaning,'' Hodges said.
The two companies are the leading sellers of anti-virus software, which finds and kills computer viruses.
In the first quarter, the two sold almost four of every five units of anti-virus software, says Reston, Va., market researcher PC Data Inc. Total U.S. sales of anti-virus software surpassed $40 million in the first quarter.
But the companies say their paths are diverging.
''We find ourselves strategically at a point where the guys we used to compete with most aggressively, like Symantec, are really not the focus anymore,'' Hodges said.
Network Associates is combining anti-virus software with the other security software it's acquired, such as firewalls and encryption programs. It will incorporate all these into a suite of products it will sell to businesses. Firewalls protect corporate networks, while encryption scrambles data for security reasons.
The move to sell suites to large companies will pit Network Associates against network management companies such as Computer Associates International Inc., which also sells security software.
Larson says businesses already are a big market for the company. Retail sales account for less than 5% of revenue, he says. But retail sales are important for building brand recognition, he says. He won't abandon that channel to Symantec.
So when Symantec in June said it's licensing IBM Corp.'s anti- virus technology and patents, Network Associates responded.
Network Associates a week later said it would buy Dr. Solomon's Group, the fourth- biggest maker of virus detection software in the U.S.
''On one hand, (anti-virus) is a smaller piece of the total Network Associates story,'' said Steve Frankel, an analyst with Adams, Harkness & Hill Inc. in Boston. ''On the other hand, Bill Larson is a tough competitor and he's not going to walk away from a fight.''
Symantec won't directly compete against Network Associates' security products such as firewalls and encryption software, Eubanks says.
''The difference is, we're going to partner with the firewall vendors, the network management platforms and broad (encryption software) infrastructures,'' he said. ''We compete (with Network Associates) in anti-virus, but more and more our businesses don't really compete head to head.''
Network Associates will concentrate more on firewalls, says Larson. The company is working on new ''active firewall'' technology that can detect intrusions into corporate networks and set off security alerts. (See related story, next page.) The technology is slated to be included in products next year.
Symantec, on the other hand, will stick with what it knows best, says Enrique Salem, vice president of the security and assistance division. ''We'll look at how to develop the next generation of anti-virus products, which are really core to our business.''
Symantec is using research it got from IBM to create a virus ''immune system'' in the next year, Salem says.
The company is creating a ''disease control center'' that connects to corporate networks via the Internet. Software installed on those networks will be able to detect viruses it hasn't seen before and send them back to the control center, Salem says.
The center would then research the virus and send back the ''antidote.'' Symantec also will send the antidote to all its corporate customers as preventative medicine. ''It's like giving all of our customers flu shots,'' Salem said.
Symantec extends its products beyond the anti-virus market with utility software that helps PCs uninstall programs and recover from crashes. In this area, it competes most directly with CyberMedia Inc. and Quarterdeck Corp.
Symantec also is pushing into the corporate arena, Eubanks says. Sales to large and midsize businesses account for about half of the company's revenue, he says.
And analysts say the main value of Symantec's deal with IBM is the access the company gains to IBM's large corporate customers.
To broaden its corporate offerings, Symantec in June bought a product called Ghost from New Zealand's Binary Research Ltd. for $27.5 million. The product is a disk cloning utility that helps companies configure PCs.
Like its deal with IBM, Ghost gives Symantec entry to corporate accounts, Salem says.
Network Associates, meanwhile, is taking on all comers in an emerging market that's full of opportunity, Larson says. ''It's just embryonic,'' he said.
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