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Technology Stocks : AT&T
T 25.95+1.7%Nov 21 9:30 AM EST

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To: AHM who wrote (1532)7/2/1998 4:18:00 PM
From: Vladimir Zelener  Read Replies (3) of 4298
 
AHM
<<I also dropped worldnet - as an online trader with continuous quotes I refused to pay added charges for over 150 hours.>>

According to ATT only 3% of worldnet customers are using more then 150 hours a month. The remaining 97% of customers use only 22 hours a month. Worldnet has 1.1 million customers, so 3% of those sitting on the access port represented 300,000 busy for the whole day ports. I am sure it is a considerably more then 3% of WorldNet ports. It was creating significant number of busy signals for the remaining 97% of worldnet customers. Now that 3% of unhappy customers like yourself departed ATT's worldnet reports much better quality of service for the remaining 97%.

BTW ATT worldnet did not raise the price of unlimited (which is now limited by 150 hours a month) rate. It still is $20 a month, unlike AOL, which raised it to $22.50. Moreover I believe I sow advertisement of ATT Worldnet and Excite promotion with the homepaging to 'excite' for $15 a month for the 1 year for current ATT LD customers. So it looks like ATT is meeting the MCI chalange.
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