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Pastimes : James Cramer Skeptic Thread
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To: Thomas M. who wrote (422)7/8/1998 4:48:00 PM
From: mr.mark  Read Replies (3) of 1254
 
cramer's electronic rag, thestreet.com, will never achieve the desired heights of popularity because cramer doesn't give a rat's behind about subscribers, and he'll tell you so, with glee.
i just read in july '98 smart money mag about a similar case... dreyfus brokerage services ceo jeff nachman was speaking of mellon bank's acquisition of pacific brokerage services, (which then formed dreyfus) and he said that his fund was having to focus on upgrading its service. why? because prior to the acquisition, pacific had "built a hell of a company," said nachman, but their approach to service was "'if you don't like it, leave.' you can't treat customers harshly....they have a choice."

james cramer is a hothead who takes complaints and criticism personally. that fact alone will prevent him from achieving his lofty goals at tsc.
no doubt about it.
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